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- Your Most Asked Questions
- Best to refrigerate immediately upon delivery and consume within 1.5months!
- Keep refrigerated once opened and consumed within 1 day.
- Keep in a cool dry place and away from direct sunlight.
- It could be stored up to years with proper storage care.
- Once soaked, it needs to be cooked, kept in the fridge and best consumed within 3 days.
- Take out from the fridge and set aside for 15-30 mins; OR
- Partially soak in a warm water for 10-15 mins
- Credit or debit card
- Online transactions / E-banking
- E-wallets
After payment, your order will be processed in 1 to 3 working days. Despatch days exclude public holidays.
Weekly despatch days:
Monday to Wednesday - West Malaysia states (exclude Kedah, Kelantan & Terengganu)
Monday & Tuesday - Kedah, Kelantan & Terengganu
Self-pick up is only available at VNest Concept Cafe, Ipoh, Perak. Our team will proceed your order from there and inform you when the order is ready for pickup at our Cafe (please allow 1 working day to process).
Working days: Monday - Sunday (off days - every Wednesday, subject to public holidays)
Operation hours: 9am - 6pm
Location: VNest Concept Cafe 金星燕咖啡馆
click here to contact us for yourself-pick up orderOnce your order is processed, we will update you with the tracking information via whatsapp. If you have not received your tracking number within 3 working days, please whatsapp us for assistance, please provide us your order number and name.